Founded in 1945, Pioneer Metal Finishing (PMF) offers the widest array of metal finishing services with locations across the United States and Mexico, including anodizing and electroless nickel, and chromate, tin, zinc, and precious metal platings. All of these services are supported by Pioneer Technologies, our dedicated research and development staff of knowledgeable chemical experts. Pioneer Metal Finishing is more than just a metal finisher. We offer "trusted finishes" to customers through proven processes, expertise, and positive long-term relationships with customers and employees alike. Pioneer Metal Finishing has grown considerably since 1945 and strives to help customers achieve their time to market and product differentiation goals through great customer service, technical support, and the widest array of metal finishing processes with our unique, all-in-one philosophy of servicing small to large customers across the industry.Pioneer's Mission
To create value for our customers, associates and shareholders by providing the highest quality products and services in the metal finishing industry. Our success will be measured by the relationships we build with our customers, employees, suppliers and community. These relationships will be based on trust, respect and commitment to protecting the environment.Pioneer's Vision
Pioneer will serve its customers and markets by offering the best products and services in our industry. We will accomplish this by providing world-class finishing services specifically targeted to our customers' demands. Striving for continued improvement, we will look at ourselves critically with a mindset of how we can improve service to our customers. Collectively, these efforts will position Pioneer to capitalize on the inability of our competitors to provide top-notch services.Pioneer's SMART Values
Serving Our Customers, Employees and Community
•Listen to their needs
•Seek to understand
•Earn their trust
Maximizing Our Potential
•Inspire others with a can-do attitude
•Build positive, successful teams that embrace and drive change
•Approach each day as an opportunity to improve
Always Strive to Balance Short-Term and Long-Term Goals
•Invest in the short-term, keeping the long-term in mind
•Make decisions that secure our future
•Balanced growth for organizational sustainability
•Be straightforward and clear in all communication
•Support, encourage, and challenge each other
•Know yourself; own your behaviors and actions
•Deliver on our promises by doing what we say
•Act with integrity
•Be accountable to yourself and others
Our Fundamentals describe how we want to run our business -- the way we treat our customers, the way we work with each other and the way we relate to our vendor partners. They are the behaviors and actions that we take each day and how we live our SMART Values.
1. Think Safe. Work Safe.
2. Do the Right Thing, Always.
3. Do What's Best for the Customer.
4. Take Ownership.
5. Deliver Results.
6. Be A Fanatic About Response Time.
7. Deliver Our Brand Promise.
8. Make Quality Personal.
9. Practice Blameless Problem-Solving.
10. Learn From and Help Each Other.
11. Be Curious.
12. Pay Attention to the Details.
13. Listen Fully.
14. Say What You Mean.
15. Get Clear on Expectations.
16. Be Relentless About Continuous Improvement.
17. Take Intelligent Risks.
18. Share Information.
19. Celebrate Success.
20. Go the Extra Mile.
21. Embrace Change.
22. "Bring It" Every Day.
23. Invest in Relationships.
24. Keep Things Fun.
Call us to discuss your next project 1.877.721.1100 or send an RFQ to RFQ@PioneerMetal.com.